Privacy Policy

Effective date: 5 August 2026. These terms explain how you may access and use Looptool’s creative subscription services.

1. Introduction
Welcome to Looptool Platforms Private Limited (“Looptool”, “we”, “our”, or “us”).

Your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have when using the Looptool platform, website, and services.

By using Looptool, you agree to this Privacy Policy.

2. Information We Collect
Depending on how you use Looptool, we may collect:
Account Information

Full name
Email address
Phone number
Company name
Company website
Profile information

Billing Information

Payments are securely processed through Razorpay and Stripe.

Looptool does not store your debit card, credit card, or banking information.

Technical Information

We may automatically collect:

IP address
Browser type
Device information
Operating system
Log files
Usage analytics
Cookies

Project Information
Information you provide while using Looptool, including:

Creative briefs
Uploaded files
Brand assets
Comments
Feedback
Project requests

3. How We Use Your Information
We use your information to:

Deliver our creative services
Manage your account
Process payments
Communicate with you
Improve our platform
Provide customer support
Prevent fraud and abuse
Maintain platform security
Comply with legal obligations.

5. File Security
Your uploaded files remain private.

We do not access, share, or distribute your project files except when necessary to deliver the requested services or when required by law.

6. Sharing Your Information
We do not sell your personal information.

We may share limited information with trusted service providers that help us operate Looptool, including:

Payment processors (Razorpay & Stripe)
Cloud hosting providers
Analytics providers
Customer support tools
Communication services

These providers only receive the information necessary to perform their services.

7. Data Retention
We retain your information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and improve our platform.

You may request deletion of your account, subject to applicable laws and contractual obligations.

8. Cookies
Looptool uses cookies and similar technologies to:

Keep you signed in
Remember your preferences
Improve website performance
Analyze platform usage

You may disable cookies through your browser settings, although some features may not function properly.

9. Your Rights
Depending on your location, you may have the right to:

Access your information
Update your information
Request deletion
Withdraw consent where applicable
Request a copy of your data

To exercise these rights, contact us using the details below.

10. Third-Party Services
Looptool integrates with third-party platforms such as Google Drive, Gmail, Slack, ChatGPT, Stripe, Razorpay, and other supported services. Your use of these services is also governed by their respective privacy policies.

11. Security
Looptool is intended for individuals who are at least 18 years of age or the legal age required to enter into contracts in their jurisdiction. We do not knowingly collect personal information from children.

13. Changes to This Policy
We may update this Privacy Policy from time to time.

When changes are made, the "Last Updated" date will be revised. Continued use of Looptool after changes become effective constitutes acceptance of the updated policy.

14. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us.

Looptool Platforms Private Limited

Support: support@looptool.in

Website: www.looptool.in